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Patient Advocate Foundation
Phone: (800) 532-5274
Fax: (757) 873-8999
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Specialized Programs

assistance
In addition to PAF’s core services, we are proud to operate these additional dedicated programs to meet the needs of patients. These programs are supported through grants and partnerships.




MedCareLine Programs
MedCareLineThe MedCareLine is a division of Patient Advocate Foundation staffed with a team of nurses and case managers who provide individualized case management services to patients and their caregivers. The team assists with insurance education and navigation including understanding insurance plan language, appeals process, second opinion options and clinical trials coverage. The Case Managers also assist patients who are experiencing financial challenges that are impacting their ability to pay for care and basic cost of living expenses like housing, utilities, food and transportation, researching and linking them to available financial support programs that may meet some of these needs. Uninsured patients are also supported by the program with education and direct support in accessing public programs and charity care that will allow access to necessary care.


Aetna Clinical Appeals CareLine
The Aetna CareLine is designed to provide individualized case management assistance to patients seeking education and assistance in overcoming coverage and financial barriers they face when accessing care. The program serves patients who are insured by Aetna and have any diagnosis of a chronic, life threatening and/or debilitating disease. (877) 401-3944

aetnaclinicalappeals.pafcareline.org

Colorectal CareLine
MedCareLineThe Colorectal CareLine is designed to provide individualized case management assistance to patients who have been diagnosed with a colorectal cancer and are seeking education and assistance in overcoming coverage and financial barriers they face when accessing care. The program serves patients who have a diagnosis of colon cancer, bowel cancer, and cancer of the rectum, large intestine or appendix.
(800) 532-5274

www.colorectalcareline.org

DONNA CareLine
MedCareLineThe DONNA CareLine is designed provide individualized case management assistance to patients who have been diagnosed with Breast Cancer and are seeking education, support and assistance in overcoming insurance coverage and financial burdens that impact their access to care. The program serves patients who have a diagnosis of Breast Cancer.(877) 2DONNA6 or (877) 236-6626

DONNA.pafcareline.org

Heart Valve CareLine
MedCareLineThe Heart Valve CareLine is designed to provide individualized case management assistance to patients who have been diagnosed with a valvular condition and are seeking education, support and assistance in overcoming insurance coverage and financial burdens that impact their access to care. The program serves patients who have a diagnosis of a valvular condition. (866) 318-7892

heartvalve.pafcareline.org

Hepatitis C CareLine
The Hepatitis C CareLine is designed to provide individualized case management assistance to patients who have been diagnosed with Hepatitis C and are seeking education, support and assistance in overcoming insurance coverage and financial burdens that impact their access to care. The program serves patients who have a diagnosis of Hepatitis C. (800) 532-5274

hepatitisC.pafcareline.org

HIV, AIDS and Prevention CareLine
HIV or AIDS CareLineThe HIV, AIDS and Prevention CareLine is designed to provide individualized case management assistance to patients who are seeking education, support and assistance in overcoming insurance coverage and financial burdens that impact their access to care. This CareLine serves those who are diagnosed with HIV, AIDS or are currently receiving preventive HIV treatments.(800) 532-5274

hivoraids.pafcareline.org

Jennifer Jaff CareLine
The Jennifer Jaff CareLine for Patients with IBD is designed to provide individualized case management assistance to patients who are seeking assistance navigating eligibility and enrollment in disability benefits and overcoming insurance coverage and financial burdens that impact their access to care. This CareLine serves patients who are diagnosed with Inflammatory Bowel Disease including Ulcerative Colitis and Crohn’s Disease. (844) 244-1312

jenniferjaff.pafcareline.org

ZERO Prostate Cancer CareLine
narcolepsycarelineThe ZERO Prostate Cancer CareLine is designed to provide individualized case management assistance for patients who have been diagnosed with prostate cancer to address the physical, practical and emotional needs associated with their diagnosis. The CareLine serves uninsured and insured patients as well as providers and caregivers acting on behalf of a patient facing prostate cancer. (844) 244-1309

zero.pafcareline.org



Financial Aid Fund Division
This independent division of Patient Advocate Foundation provides small grants to patients who meet financial and medical criteria. Grants are provided on first-come first served basis and are distributed until funds are depleted. Qualifications and processes for each fund may differ based on fund requirements. Patients who are interested in applying for financial assistance should start by calling this division toll free at (855) 824-7941.


LEISHLine Financial Aid Fund
Patients diagnosed with ARDS, TSS, and/or Sepsis
The fund supports patients who have been diagnosed and treated for Acute Respiratory Distress Syndrome (ARDS), Toxic Shock Syndrome (TSS), and/or Sepsis within the last 12 months. Once approved, the financial fund provides a one-time $1,000 grant to cover expenses related to transportation, housing and lodging, utilities, or food /nutrition needs. Each patient must meet income guidelines and provide diagnosis documentation in order to finalize the application. This fund was created through a partnership with the Begin Again Foundation in connection with their LEISHLine program to support patients.

Metastatic Breast Cancer Financial Aid Fund
Patients diagnosed with Stage III or Stage IV Breast Cancer
Supporting Stage III and Stage IV breast cancer patients, this financial fund provides a $600 grant specifically to cover various non-medical related expenses connected to treatment, including transportation assistance, food, utilities, housing expenses or pre-burial expenses. Each patient must meet income guidelines and provide documentation of current active treatment or treatment within the last 6 months in order to finalize the application.

Multiple Myeloma Transportation Financial Aid Fund
Multiple Myeloma Patients
The fund supports patients who have been diagnosed with Multiple Myeloma. Once approved, the financial fund provides a $300 grant to cover transportation-related expenses connected to treatment appointments. Eligible patients include those who are undergoing active treatment, who has been in treatment within the last 2 years, or who have experienced a lapse in treatment due to financial difficulties. Each patient must meet household income guidelines and provide diagnosis documentation in order to finalize the application.

Transportation Financial Aid Fund
Metastatic Melanoma & Metastatic Lung Cancer Patients
Supporting patients currently receiving IV-infused treatment for metastatic melanoma or metastatic lung cancer, this financial fund grants $300 per year to cover transportation-related expenses connected to treatment appointments. Each patient must meet income guidelines and provide current treatment documentation in order to finalize the application. Please note that this is a patient-based initiative with limited funding, where patients must apply on their own behalf over the phone. Bulk applications or applications from providers will not be accepted.


Partnership Programs
PAF works in conjunction with many nonprofit and corporate partners, including but not limited to, American Cancer Society, LIVESTRONG, and Cancer Treatment Centers of America to meet the needs of patients across the United States.