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Patient Advocate Foundation
Phone: (800) 532-5274
Fax: (757) 873-8999
Home > Resources > PAF Publications > Greater Understandings

This series of pamphlets has been written to provide answers to some of the questions that are answered most frequently by our case managers.

Social Security Disability vs. Supplemental Security Income and Subsequent Entitlements

This brochure helps explain the differences between Social Security Disability Insurance (SSDI) and Supplemental Security Income.
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Usual, Customary & Reasonable Charges Defined

Usual, Customary and Reasonable Charges (UCR) are a predetermined set of fees made by a managed care plan for a specific health care product of service in the locale where the plan operates.
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Financial Assistance & Debt Crisis Intervention

This pamphlet provides strategies you can use to resolve your debt resulting from your illness.
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Understanding Your Explanation of Benefits

After you've visited a doctor, clinic, or hospital, an Explanation of Benefits from the insurance administrator tells you and your provider what portion of the provider's charges are eligible for benefits under your insurance plan.
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Discovering Your Role as a Volunteer

By becoming a member of PAF's Advocates Alliance for Action, you will discover ways in which you can make a remarkable difference in the lives of people in your community and in America.
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ERISA: What Is It and How Does It Affect You

A primer on the Employee Retirement Income Security Act of 1974 (ERISA) and how it relates to group health and disability plans such as Long Term and Short Term Disability.
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Health Insurance for Young Adults: Why you need it and how to keep it

A primer on the Health Insurance Portability and Accountability Act (HIPAA) and Consolidated Omnibus Budget Reconciliation Act (COBRA) and how these relate to young adults.

Medicare Modernization Act of 2003's Prescription Drug Coverage through Part D

On January 1, 2006 the Centers for Medicare & Medicaid Services (CMS), for the first time ever extended coverage for prescription drugs to Medicare beneficiaries. This publication is designed to answer some common questions regarding the program and to assist beneficiaries with understanding how the program works for them. View as printed (in pdf format)

Help! I'm Underinsured...

A primer written in response to the many concerns of patients, even fully insured, regarding out of pocket expenses, co-payments, deductibles, co-insurance, etc.

Help! I'm Uninsured...

A primer to assist those patients who ar medically uninsured and experiencing trouble with accessing proper healthcare.