If you encounter difficulties in obtaining insurance funding for cancer therapies, the following contacts may be of assistance.
The Patient Advocate Foundation (800) 532-5274
The purpose of the Foundation is to enhance patient education about managed care terminology and policy issues that may affect coverage. The Foundation also assists in providing legal intervention services with creditors to negotiate reduction or deferment of payments during treatment and helps with legal aid referrals as indicated by patient need.
The National Insurance Consumer Helpline (800) 942-4242
A hotline established to answer consumer questions and provide problem-solving support as well as printed materials. The Hotline is manned by trained personnel and licensed agents. Open 8:00 AM to 8:00 PM Eastern Time, Monday through Friday.
Cancer Treatments Your Insurance Should Cover
(March, 1991) (301) 984-9496
Describes standard and investigational treatments that should be covered, and what to do if reimbursement is denied. 8 pages. Order from The Association of Community Cancer Centers, 11600 Nebel Street, Suite 201, Rockville, MD 20852. Published March, 1991.
Cancer: Your Job, Insurance and the Law (4585-PS, 1987) (800) 227-2345
Summarizes cancer patients' legal rights regarding insurance and employment; gives complaint procedure instruction. 6 pages. (ACS).